We deliver across Australia, including metro, regional, and most remote locations. Shipping times and rates vary by location and will be calculated at checkout.

Orders are dispatched within 1–2 business days. Metro areas typically receive orders in 2–4 business days, regional areas in 5–8 days, and remote locations in up to 10 business days after dispatch.

Yes! Products marked as 'Pre-order' can be reserved ahead of their next batch. Pre-order items are dispatched as soon as they are ready.

We take great care in packaging your order. If you receive a damaged or incorrect item, please contact us within 48 hours of delivery and we will make it right. For more details, visit our Returns page.

Yes, we cater to bulk and wholesale orders. Please contact us with your requirements and we will provide a tailored quote.

You can reach us via email at purnanna.australia@gmail.com. We aim to respond to all enquiries within 24 hours on business days.